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• At the Export Department, as International Trade Specialist, with the main aim of developing international sales of the company and optimizing the customer service and the relationship with international customers; always seeking the best distributions channels for the whole catalog of the company.
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• The main activities performed can be detailed as follows; implementation of strategies for access to new markets, market research, finding potential customers in these new markets, the follow-up of the customer in existing markets, negotiation, pricing, making offers, customer reception at the facilities of the company, transport, analysis of international activities, participation in international fairs, business travels, commercial missions. It is the business tasks of international business development derived from the will of the company to increase its foreign trade, and exports. To Be the visible face for the international customers. My tasks also include the supervision of services related to ICOMTERMs, the coordination of transport and international methods of payments.
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• The goal of these tasks is to increase international sales and exports. Develop new markets and increase the international presence of the company and the brand, diversifying business risks in the variety of new markets.
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• Acquired Skills: Market research, finding business opportunities, international negotiation, pricing of products, execution of deals, international fairs, trade missions trips, use of Incoterms 2010, methods of payments (letters of credit), international transport, export and import logistics, H.S. Code (TARIC in E.U.).

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• At the Finances Department, as International Trade Specialist, giving support to the international trade operations in both local and subsidiaries of the group to reduce the costs of international sales and ensure the good flow of this kind of operations, optimizing the service and the relations with the customers during these processes.
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• The main activities performed can be detailed as follows; from receipt of orders, make proforma invoices, international trade document management, process of letter of credit, and others. These tasks are mainly administratives and relativos to the international trade, exports and / or imports, as well as management of the methods of payment. (Letters of credit). My tasks also include an advisory service in ICOMTERMs issues for this international operations, coordination of international transport and administrative procedures because of the international trade and the international methods of payments.
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• The aim of my work and collaboration is to reduce the risks and problems in the import-export processes, minimizing the potential costs and possibles extra charges and also ensure the payments receipt; always giving the best customer service to create a strong relationships with them, and with all our stakeholders.
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• Acquired Skills: INCOTERMs 2010, the administration of International Trade, international methods of payments (letter of credits), international transport, export and import logistics, H.S. Code (TARIC in E.U.).

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• At the International Sales Department as Export Assistant I have collaborated giving support in the development of international trade and sales in the area of North Africa, Turkey and Turkic Republics (mainly Azerbaijan and Kazagistán).
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• My daily tasks included give support to the area manager, look for international opportunities, market research, tenders, sales management,back office tasks (introduction of the purchase orders, quotations, proforma invoices, follow-up of the manufacturing processes, and tracking of the shipments; in resume taking care about the customers, new and ancients customers). Also I have contributed giving support to the Area Manager planning the business trips, making the agenda of these trips, ppt presentations, and the technical data sheets, and other marketing support, etc.
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• In my daily work one of the most important tasks was to take care about our stakeholder, and ensure a good customer service keeping informed throughout the whole manufacture process till the shipment of their orders further of INCOTERMs conditions. Organization and support during commercial visits to our factory and our facilities (showroom) and demonstration about the of company and our products was also part of my daily activities.
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• Acquired Skills: Project management, tenders, planning of business trips, trade fairs, INCOTERMs, International transport and realtional marketing.

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• The main objective of Concertare's project is to understand the reality of the dealers studing, analyzing and defining all the possible improvements in the sales flow and im the relationships with the customer in the luxury sector where quality of service is really important.
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• During this project the main tasks are to plan and implement the recruitment of “Mystery shoppers” who will help us getting the information a directly from the dealers in diferent places. Then we can study, analyze and manage this information to finally deliver a quality report to our customers with relevant information about the reality of their dealers and where they can make improvements.
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• I have participated in projects concerning different countries (France, Switzerland, Spain and Portugal) in this project on the luxury automotive sector .
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• Acquired Skills: Project management, recruitment,"Mystery shoppers", information management, synthesis and analysis, relational marketing.

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• An eight month project where the main activity was to provide assistance in the International Trade Department of the Chamber of Commerce and Industry of Corrèze.
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• Main tasks made were give support to the companies in their international expansion projects, developing international market research for the first steps in exports named "Valid-export" (tool of Grenoble's Chamber of Commerce) and support with the burocratic processes to obtain state aid or funding Coface. Also data analysis and statistical applications have been donde.
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• Sourcing studies for the local pharmaceutical industry were carried out.
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• I have supported in the organization of training and networking events (The monthly networking event "International Commerce Club" and other courses related to international trade tecnics and procedures) and the participation in the trimenstral newsletter named Flash-info .
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• Acquired Skills: International market research making the analysis and adaptating to each particular business case, project management, management about the knowledge of international trade and public financial resources for international trade activity, management and organization of networking events to promote the international trade activity.
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• To ask for references: Pôle Industrie et Commerce International
• Mm. FÉVRIER Sophie - sfevrier@correze.cci.fr - Tel : 00 33 (0) 555 189 439
• Mm. CAQUINEAU Martine - mcaquineau@correze.cci.fr - Tel : 00 33 (0) 555 180 556

Nippon Express Spain Barcelona Branch

International forwarder. Barcelona, Spain

Air Import-Export Department Assistant - Nov.2010/August 2011

Air Import-Export Department Assistant - Nov.2006/Dic.2008

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• In the Air Import-Export Departament my job was to assist customers in international transport and in the administratives procedures of the international trade.
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• El contacto con diversos agentes internacionales fue esencial para garantizar el correcto seguimiento de cada servicio (envíos internacionales).
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• Negotiation with service providers (airlines companies) and calculations of our rates and prices.
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• The quality was very important in the daily job in each service provided in this Japanese company.
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• Acquired Skills: INCOTERMS, logistics and international freight, customs operation and regulation of imports and exports, and tariff duties and taxes.
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• To ask for references: Sales Deparment, Air Deparment and Human Resources.
• Air Cargo Supervisor - Air Cargo Department - Ms. Eva Mengot - eva.mengot@neeur.com - Tel : 00 34 93 262 4943
• Human Resources Department - Mr. Oscar Pérez - oscar.perez@neeur.com - Tel : 00 34 +34 93 552 2688
• Sales Manager Brcelona- Mr. Koji Tanaka - koji.tanaka@neeur.com - Tel : 00 34 +34 93 552 2688

Company info

AIESEC in Spain

Internacional Students Association. Madrid, Spain

Member of National Support Team of Communications and Brnading - Jun.2011/Jun.2012

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• In the last year I was selected to be part of the national support team to assist and give advise in management and growth in the area of "Communications and Branding" for the 12 local offices in Spain.
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• Support offered at 12 local offices:
• In the strategy definition of the internal communications plan and management in a national level.
• In brand management nationwide.
• In the execution of Brand-audits performed by marketing departments.
• Using new tools and communications technologies.
• My position was to liaise between the different local offices and the headquarters in Madrid.
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• It allowed me to get a general overview about the management of organizations in a national level.
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• Acquired Skills: Global management of organizations and the alignment between local realities and the reality of the organization. Brand management at national level, brand audits and national audits in planning and management for local offices, support and advice to local offices.

Company info

The Blog of AIESEC in Spain

AIESEC in Pompeu Fabra

International Student Associaion at the University Pompeu Farba. Barcelona, Spain

Communications and Brandmanager Vice President - Nov.2009/Mar.2011

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• To become the area's manager or area's coordinator you should be elected by your team, like in a democratic procedure. You present and you defend your project, and then your candidacy is voted on by the members. They vote if they want you be of the next area manager or not. Because they have been convinced by your proyect, your skills and your attitude.
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• The area is in charge to manage the branding and the marketing of the association of the local office. Also about the internal and external communications, branding audits and brand positioning studies and contact with the media communications and organaizing local events.
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• As manager of the area I defined my plan for my period and the jobs (Jobs Descriptions) that I was considering as necessaries for the area to carry out my planification. During my period I have evolved until arrive to manage a team of 12 people who got the national recognition with the award for best area in 2010/2011 for the results achieved and by the good communications management.
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• A part of my term as Communications and Branding Manager I participed in the organization of 4 national events (in Zaragoza, Barcelona, Madrid and Valladolid) each one with 170 delegates. In one of them I prepared some sessions about Branding, marketing and brand positioning.
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• In March 2011 I had managed a team of 8 people to organize the MAX Conference in Girona, that received 300 international delegates.
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• Acquired Skills: Team management and Resonant Leadership, areas organization, focus on goal, planifications and implemention of it to achieve the goals, events organization, brand management and positioning, endomarketing, Management of WEB elements for external and internal communication.

Company info

AIESEC in PF Blog

ID Mercado

International Consultancy Spanish’s Office Barcelona,Spain

Marketing Assistant - Mar.2006/Nov.2006

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• In ID Mercados Consultants I was working in the International Trade Department as International Marketing Assistant.
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• My main tasks were seeking information to locate international opportunities, development of international market research at customers request, management and traslations of the market research provided by our international agents, organization of international closed agendas on International trade missions and Inward trade missions.
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• Management and dealing with the local client to understand their needs and tailor services according to their needs. He was also a participant in the relations with our international representation agents and building national international business (CCI , ICEX , current Copca ACC10 ).
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• Skills acquired: Application of International Marketing, export market research, exploration of international opportunities, developing expansion strategies.

Company info

Chambre de Commerce et Industrie de la Rochelle

French Consulate’s Commercial Office. La Rochelle,France

Internacional Department - May.2005/Jun.2005

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• In the Chamber of Commerce and Industry of La Rochelle was in the international department, as a trainee.
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• This stage was the result of hard work in Mercual and Associates SL where I made a study about the viability to export of the main product of company and it was presented at the Chamber of Commerce and Industry of Barcelona where he competed with other projects and finally it was being voted as the best presented project by what I was awarded with this scholarship to work overseas.
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• In the international department my tasks were to provide support to local businesses interested in Spain, especially in the Catalan market.
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• Development of a compilation of information concerning international logistics net in the region.
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• I also prepared a report with information about the Catalan economy activity for a local conference.
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• It was a period of two months very intense, with many projects carried out considering the short period of time.
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• Skills acquired: Application of International Marketing, international businesses support, Search and analysis of information.

Company info

Mercual i Associats S.L.

Making Software enterprise. Barcelona,Spain

Marketing Assistant to develop an International Expansion - Feb.2004/Sep.2004

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• Internship under the program named "real project on companies".
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• During an eight months project I made a international market research to evaluate the viability to export the main product of the company to Europe and South America.
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• The result was a report of about 400 pages which afforded variables from 20 different countries.
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• At the end of the stage we presented the project in the chamber of commerce and industry of Barcelona competing with other projects.
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• This work was selected as the best-one and I have been awarded with a prix.
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• The prize was an internship to go to work for a short period of time abroad and carry out a project.